Did you know that the biggest contributor to conflict is emotions? During this previously recorded live-session, Gerald Bush, CEO of GBKB Consulting, explores EQ foundations and redefines how to use conflict as a tool for individual and organizational growth. Gain: 1. An understanding of the foundations of EQ 2. Tools to reduce the impact of runaway emotions during conflict 3. A new definition of conflict as an opportunity 4. Tactics to avoid common behaviors that escalate conflict