Countless studies have found direct connections between a person’s communication skills and their professional success. In today’s world, most of your professional contacts only know you virtually. What does your computer-side manner say about you? Is it helping or hindering your professional success? From an organizational standpoint, communication barriers cost the average organization $62.4 million per year in lost productivity. From an individual standpoint, the impact of these communication mistakes—many you may be unaware you’re even making—can be just as costly. And in today’s increasingly divisive and litigious society, most people will never tell you you’re making these mistakes, but that doesn’t mean they don’t impact your brand, your opportunities, and possibly your career.
