Using Disney Principles to Enhance Employee and Customer Experience

8:00 am-8:30 am:  Registration and Networking 

8:30 am-9:30 am: Program

Join us as Gary Everling, Vice-President and Chief Strategy Officer at Hendricks Regional Health, shares how Hendricks has used principles learned through the Disney Institute to improve both employee and customer experiences.  Learn how the implementation of these principles has transformed the team culture at Hendricks and led to more positive customer encounters.

We look forward to seeing you!