What is Effective Change Management?
Company change management is defined as the methods and manners in which a company describes and implements change within its internal and external processes. The biggest component to change management which companies must tackle is to ensure employees understand why new strategies or operations are being implemented and how it affects their jobs.
Change initiatives are only successful if individuals within an organization are prepared and ready to adopt and embrace new processes during their day-to-day work. The majority of employees are apprehensive about change within the workplace, fearing how it could negatively impact their job. That is why it is important for leaders to keep a clear line of communication open throughout the change management process.
The three most common types of change management include:
Developmental change is making improvements to current processes, strategies, or existing operations. It can also include the implementation of new software and other technology. This is the most common type of change management. Training sessions are an outstanding way to prepare people for the change process.
Transitional change most commonly refers to mergers and acquisitions.
Transformational change is the most drastic type of change management. It radically alters the way a company conducts business, the products and services it offers, or how it operates.
How to Plan for Change Using Principles of Change Management
Companies which are implementing organizational change should be transparent with employees and explain why the changes are occurring.
Define the Purpose for the Change
It is not enough for leaders to simply announce a change to their workforce and then provide little to no details throughout the process. When managing change, leaders must provide updates throughout the process. It is likely employees will have questions or concerns about the changes, and those need to be addressed thoughtfully. Consider holding all-team meetings whenever new updates are announced.
Discuss How the Changes Impact Employees
An improperly communicated change management strategy can cause worry among employees, who may have fears over losing their jobs, especially during economic downturns. This type of stress can negatively impact productivity, job satisfaction, and performance. Another common fear is how proposed changes might affect their current role or lead to an increased workload. Quash these fears with transparency, and tell employees what they need to know.
Discuss the Goals of the Change
In the end, changes are made for the betterment of the company and should be viewed as positive, whether it is an upgrade to new technologies or an improved process to existing operations. Clearly detail during an all-team meeting exactly why these changes are occurring and how employees can help the company accomplish their goals. Even if workers are unhappy with some of the changes, they will be happy to understand why changes were made.